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Privacy policy

Who is responsible

Marlene Godínez Pérez (5-0223-0175) · Finca Nueva Vida, Bijagua de Upala, Alajuela, Costa Rica. For any question about your data, message us on WhatsApp at +50670157380 or by email at fincanuevavida22@gmail.com.

What we ask for and why

When you book we ask for your name, WhatsApp, country, number of guests, dates and, if you wish, email and comments. We use them to handle your booking and talk to you about it. Nothing else.

Allergies and diet

If you tell us about allergies or a special diet, we use it only to prepare your meals. This is health information: share it only if you want us to take it into account.

How your request travels

The website does not store your request. When you tap «Send on WhatsApp», your own WhatsApp opens with the message ready and you send it to the farm. From then on WhatsApp's (Meta) terms also apply.

Who we share it with

We do not sell or hand over your data. If your booking includes the night tour, we share your name, date and number of guests with Arbóreo, who guides it, so they can organize it.

How long we keep it

For as long as your booking lasts and the time the law requires for payments and receipts. Then we delete it.

What the website uses

We use no tracking or advertising cookies. Your browser stores your language and whether you prefer light or dark mode. We count visits and started bookings as daily totals, with no personal data. The site is served by Cloudflare and loads fonts from Google Fonts, which receive your IP address to deliver them. Cabin availability comes from the Airbnb calendar and contains dates only.

Your rights

You can ask to access, correct or delete your data, or object to its use, under Costa Rica's Law 8968 on the Protection of Individuals regarding the Processing of their Personal Data. If you live in the European Union you also have the rights of the General Data Protection Regulation. Write to us and we will reply as soon as possible.

November 7, 2026